At Zaura of lume, we work hard to make sure your order reaches you as smooth and quickly as possible.
- Processing Time: All orders are processed within 1–3 business days after purchase. Once your order ships, you’ll receive a confirmation email with your tracking number.
- Shipping Time: Estimated delivery takes 7–15 business days, depending on your location and local carrier services.
- Tracking: You can easily check your shipment status using our Track Order page — simply enter your tracking number for real-time updates.
- Delays: Please note that during high-demand seasons or holidays, shipping times may vary slightly. We appreciate your patience as we ensure your product arrives safely.
- Incorrect Addresses: Be sure to double-check your shipping details at checkout — we’re not responsible for delays caused by incorrect or incomplete addresses.
✨ Our goal is to deliver your AuroraWave product safely, beautifully packaged, and ready to light up your space.